Two Fast Replacements The DJI Care Refresh offers two replacements in one year. When it comes to accidents like water damage and collisions you can have your product replaced for an excess fee.
Full Coverage, Hassle-Free DJI will replace your product if an accident occurs. Whether it's from water damage, collision or any other reason. The replacement units that are provided are brand-new products or equivalent to brand-new products in performance and reliability.
Free Shipping
DJI will cover shipping costs both ways anytime a product is sent back for the replacement service.
Exclusive Service DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express replacement.
DJI Care Refresh Service Process
When an accident occurs involving your aircraft, you can choose replacement or repair at an additional cost and the DJI Service Centre will respond to your request accordingly.
